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JKPARKRIDES AFTER-SALES

30-Day Return Assurance

Clear return steps for selected Rolling Car and Arcade equipment.

Eligibility is limited. This program applies only to Rolling Car or Arcade products explicitly designated as eligible on the official JKPARKRIDES website and purchased and paid for directly through that website. Marketplace, reseller, and off-site purchases are not covered. Customized or made-to-order products are not eligible for return or refund under this program.

How to request a return

  1. Purchase through the official website. Confirm that the selected product is marked as eligible for this program on the official website and in your order confirmation. Customized or made-to-order products are excluded.
  2. Submit your request within 30 calendar days of delivery. Use the JKPARKRIDES after-sales request link below. Include your order number and reason for return.
  3. Wait for a Return Authorization Number (RAN). Do not ship the equipment before receiving written authorization. Unauthorized returns may be refused.
  4. Return the equipment to the authorized overseas warehouse. Follow the destination, packing, carrier and shipping-charge instructions provided with your authorization. The returned unit will be inspected for completeness, damage and signs of misuse.
  5. Refund after inspection. If the return is approved, the refund is issued to the original payment card/account. Allow approximately 10–15 business days after the returned product is received for the refund to be credited.

Inspection and return shipping

Keep the product, included components and packaging in good condition while your request is reviewed. Missing components, damage beyond reasonable evaluation, or misuse may affect approval or the refund amount. The authorization response will state the approved return destination and any applicable return-shipping charges before you dispatch the equipment; confirm those terms before shipping. Do not send a product to an address that has not been authorized.

Request after-sales assistance

Use the link below to prepare an email to the after-sales team. It opens your email application; sending the message is required to submit the request. An email request is not a Return Authorization Number.

Start a Return Request

This program is available only for eligible orders completed through direct JKPARKRIDES website checkout. Product enquiries, quotations and purchases completed through a third-party marketplace do not qualify. Eligibility must be confirmed on the product listing and order confirmation before payment. Customized or made-to-order products are excluded from this return program.

Rolling Car · Arcade catalog